Where we are
Brands are enabling friction-free consumer transactions to the point that you now don’t have to look at or talk to a single human when you order and pick up a pizza, do your dry cleaning or get your nail art done.
Where we’re going
Automation and one-click interfaces are a natural progression as consumers become more plugged in. Every good and service will get ATMed and Ubered, offering extreme convenience with the tap of a button.
How to think about it
Nothing is off limits. Consider goods and services, even super niche offerings, that could be provided on-demand and automated to create a more seamless, inexpensive transaction.
Signals
Presso Is Piloting Dry Cleaning Vending Machines At Midwestern Hotels
Bingobox Leads The Space Race In Cashierless Convenience Retail
Print Anything You Want Onto Your Nails. Literally, Anything.